FAQ

How to register on the platform?

To register, click the "Register" button, fill in the required fields (name, email, password, etc.) and confirm your registration with the code sent to your email.

I didn't receive a confirmation code by email. What should I do?

Check your Spam folder. If the email is missing, click "Resend Code."

What is 2FA and why is it needed?

2FA is an additional security feature for your account. When logging in or withdrawing funds, you'll need to enter a code from the authenticator app.

How to enable 2FA?

Go to Profile → Security Settings, click "Enable 2FA" and follow the instructions.

What should I do if I lose access to 2FA?

Contact support and confirm your identity to restore access.

How to deposit your balance?

Go to the Balance section, select a currency and click "Deposit", then follow the instructions.

How to withdraw funds?

In the Balance section, select the currency and click "Withdraw", enter the amount and confirm the transaction.

Is there a minimum deposit amount?

Yes, the minimum amount depends on the selected currency and is displayed in the deposit form.

Where can I view my transaction history?

The history is available in the Balance → History section, where deposits, withdrawals, and trading operations are displayed.

Where can I see the platform's fees?

All fees are available on the "Fees" page.

How to pass verification?

In the Security Settings section, click "Verify" and follow the instructions.

How long does it take to verify documents?

Verification usually takes from a few minutes to several business days.

How to contact support?

Go to the "Contact Us" page and choose a convenient communication method.